Newcam (hereinafter referred to as "Suishokan", "App" or "Application") is provided byNewcam development team(hereinafter referred to as "we” ) is a mobile application developed by combining software and hardware.
Smart hardware devices refer to devices that can be controlled and managed in the application after being bound to the application (hereinafter referred to as "device", "hardware").
We take our users' privacy very seriously. When you use our products and services, we may collect and use your relevant information. We hope that through this Privacy Policy, we will explain to you how we collect, use, store and protect this information when using our services, and how we provide you with access, update, control and protect this information.
This Privacy Policy is closely related to the services you use of our company. Please read it carefully before using the APP, and use our products and services after confirming that you fully understand and agree. Once you start using Netcam's products or services, it means that you have fully understood and agreed to this policy
We will collect and use your personal information in accordance with the requirements of this policy. For example, when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to make full use of the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to obtain, including third-party accounts and avatars. Other information such as log information, local storage information, taking photos/videos/recordings, WiFi information, reading or modifying storage, etc. The specific purpose and use of collecting and using this information are detailed in the description below. We will use compliant technologies to encrypt and store the information you have explicitly agreed to to protect the security of your personal information.
We will collect information about the services you use. The purposes and uses of such information include:
When you use our services, we will automatically collect certain information and store it in server logs or write it to your mobile phone's external storage device. Such information includes:
When an error or exception occurs when the application uses the service
When an application crashes during running, we will write the error log to external storage, and users can choose whether to send it to us.
User screenshots and video files will be stored in the external storage of the phone
When the application is running, the data cache and user data are stored in the database for local storage.
Get a list of WiFi networks in your location
Enable smart hardware devices to connect to the WiFi of your choice
Reset the path for outbound calls
Some special devices can call the mobile phone (user) and initiate a video call request. At this time, the application needs to sense the incoming and outgoing status of the mobile phone and hang up the external video call request when there is an incoming or outgoing call.
When an application is requested for a video call by another device, the data collected by the camera and microphone need to be sent to the device.
When adding certain types of devices (such as NVR) supported by the application, you can scan the QR code to add new connected devices and call the camera to collect data.
When viewing camera data, the application allows the user to capture images and save them in the phone's storage medium, and the user-saved content can be viewed within the application.
View network connections change network connections and full network access
The application needs to read network information when configuring the network for the camera, and provides users with limited account system functions.
Product security function: In order to ensure the security of your account and system, we need to obtain your device MAC address, IMSI, Android ID, IP address, hardware model, operating system version number, unique device identifier (IMEI, etc.), network Device hardware address (MAC), software version number, network access method, type, status, network quality data, operation logs, hardware serial number, service log information, collection of running processes, installed application list and other behaviors.
When you use the App, the orientation sensor and gyroscope device sensor information will be obtained to identify whether you are a real user. When you use video and photography related functions, the acceleration device sensor information will be obtained to obtain the shooting angle of the mobile phone.
The application can discover other cameras under the same LAN and needs to exchange data with unadded cameras through WLAN multicast.
The application provides some setting items for users to choose, such as auto-starting at boot, muting during video surveillance, etc.
Determine whether third-party sharing and payment applications are installed, and activate third-party applications when users use functions such as video sharing and payment.
Software upgrade information prompt
To allow you to participate in surveys about our products and services
|
Device permissions |
Corresponding business functions |
The purpose of calling permissions |
Do you want to ask? |
Can users turn off permissions? |
|
location permissions |
Add device functions to assist in binding between App and smart hardware |
Get the list of WiFi networks in your location and enable smart hardware devices to connect to the WiFi network of your choice |
YES |
YES |
|
Storage permissions |
Monitoring interface recording, screenshots, playback download functions |
Local storage of videos and images captured by smart hardware devices on the mobile phone |
YES |
YES |
|
Camera permissions |
Add the QR code in the device, share the friend function, and assist in binding the App to smart hardware |
Add and share smart hardware devices by scanning QR codes |
YES |
YES |
|
Read device information (OAID, IMEI, Android ID, etc.), network information (connected WIFI, MAC address, etc.) |
Ask when entering the App for the first time, for third-party SDK initialization |
Required for Google statistics, advertising placement and monitoring |
YES |
YES |
|
Microphone permissions |
Intercom function of monitoring interface |
intercom call |
YES |
YES |
We will store user personal information collected in China in accordance with laws and regulations and will not transfer your personal information overseas unless required to implement regulations or otherwise obtain your express consent. We will only retain your personal information for the period necessary for the purposes stated in this Privacy Policy and within the time limits required by laws and regulations. We use a variety of security technologies and procedures to protect information from loss, improper use, unauthorized access or disclosure. For example, in some services, we will utilize encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to technical limitations and various possible malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% information security.
We will not share your personal information with any company, organization or individual, except in the following circumstances:
1. We will share your personal information with other parties with your explicit consent.
2. We may share your personal information externally in accordance with laws and regulations, litigation and dispute resolution needs, or as required by administrative and judicial authorities in accordance with the law.
3. To the extent permitted by laws and regulations, it is necessary to share your personal information to protect Netcam's affiliates or partners, you or other users or the public's interests, property or safety from damage.
4. Sharing among Affiliates: We may share your personal information with our affiliates where our affiliates provide services to you or to us. However, we only share necessary personal information, and the processing of your information by related parties is subject to this policy. If affiliated companies want to change the purpose of processing your personal information, they will ask for your authorization and consent again.
5.We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to process personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
In order to ensure the realization of application-related functions and the safe and stable operation of the application, we may access the software development kit (SDK) provided by a third party to achieve related purposes.
|
Partner type |
Partner name |
Partner Purpose |
cooperation method |
Share personal information fields |
Privacy Policy |
|
Statistical service partner |
Google Statistics |
User behavior collection |
Embed third-party SDK |
User behavior statistics |
http://www.google.cn/policies/terms/archive/20070416/
|
|
Social service partners
Third-party payment service partners |
Pypal |
Provide third-party login sharing services 、 Provide third-party payment services |
Embed third-party SDK |
NO |
https://www.paypal.com/c2/webapps/mpp/ua/privacy-full
|
|
device information |
Tencent Bugly SDK service |
Troubleshoot crash issues and help APP improve stability |
Embed third-party SDK |
Get information about running processes |
https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 |
|
FCM push |
|
Provide message push technology services to App users |
Embed third-party SDK |
Device information: device identification code (see "Privacy Policy" for details), device platform, and device manufacturer are used to generate unique push target ID (CID) and device ID (GID), BSSID
This ensures accurate delivery of message push and accurate identification of message devices. Device brand, device model and system version are used to optimize the effectiveness of channel resources and improve the arrival rate and stability of message push. In addition, in order to ensure the uniqueness of CID and improve the stability and accuracy of message push, you also need to authorize storage permissions (WRITE_EXTERNAL_STORAGE, READ_EXTERNAL_STORAGE) and device permissions (READ_PHONE_STATE), installed application list, and network information. |
https://firebase.google.com/support/privacy?hl=zh-cn |
We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
1. As the company's business develops, we and our affiliates may engage in mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the new company, organization and individual that holds your personal information to continue to be bound by this policy, otherwise we will require the company, organization and individual to obtain your authorization and consent again.
2. To meet the requirements of laws, regulations, legal procedures or mandatory government requirements or judicial rulings.
3. Transfer with your explicit consent, that is, after obtaining your explicit consent, we will transfer your personal information that we have obtained to other parties.
We will only publicly disclose your personal information under the following circumstances:
1. Your express consent has been obtained.
2. We may publicly disclose your personal information when required by law, legal proceedings, litigation or when required by competent government authorities.
3. To the extent permitted by laws and regulations, it is necessary to disclose your personal information to protect Netcam's affiliates or partners, you or other users or the public's interests, property or security from damage.
4. Other situations specified by laws and regulations.
According to legal provisions, sharing and transferring de-identified personal information, and ensuring that the data recipient cannot recover and re-identify the subject of the personal information, does not constitute the external sharing, transfer and public disclosure of personal information. The use of such data Storage and processing will be without further notification to you and without your consent.
You can query and correct your account information, including account password, nickname, etc., by accessing the account information of the application.
You have the right to ask us to delete your personal information under the following circumstances:
1. We have collected your personal information without asking for your explicit consent.
2.Our processing of your personal information violates legal and regulatory requirements.
3. We use and process your personal information in breach of our agreement with you.
4. You have canceled your account, uninstalled or no longer use our products (or services).
5. We stop providing services to you.
You can cancel your account at any time through the cancel account function in the account information of the application (My - Edit Profile - Cancel Account). If you choose to cancel your account, your account will not be usable and the relevant account information will be cleared. You will no longer be able to log in and use the product features and services through your account.
When you cancel your account, we will stop providing you with corresponding products (or services) and delete or anonymize your personal information within 10 working days, unless laws and regulations require us to save relevant information.
We attach great importance to the protection of minors' personal information. We do not rely on age identification when providing products or services to users, but the nature of our products and/or services requires that you should be an adult with full capacity for civil conduct. If you are a child or other minor under the age of 18, we ask that you ask your parents or other guardians to read this privacy policy carefully, and use our information with the consent of your parents or other guardians and under their supervision. Services or provide information to us. If you collect or submit personal information of minors to us through our products and/or services for the purpose of interacting with children, please be sure to obtain the authorization and consent of their legal guardian in advance.
Our privacy policy may change. We will not limit your rights under this Privacy Policy without your explicit consent.
For major changes to this Privacy Policy, we will also provide prominent notices (for example, when the APP is revised or upgraded, or when you log in again, you will be notified in a timely manner in the form of a pop-up window).
Major changes referred to in this policy include but are not limited to:
1. Our service model has undergone significant changes. Such as the purpose of processing personal information, types of personal information processed, how personal information is used, etc.
2. We undergo significant changes in control and other aspects. Such as changes in owners caused by mergers, acquisitions, reorganizations, etc.
3. The main recipients of personal information sharing, transfer or public disclosure change.
4. Significant changes in your rights to participate in the processing of personal information and how to exercise them.
5. When our responsible departments, contact information and complaint channels for handling personal information security change.
6. When the personal information security impact assessment report indicates that there is a high risk.
If you have any questions, comments, suggestions or complaints about our privacy policy and the processing of your personal information, please contact us through the following methods.
Contact email：fae1@hsmartlink.com
Under normal circumstances, we will respond to your request within 3 working days.
The update date of this policy version is December 6, 2023, and will officially take effect on December 6, 2023.